Using Practice DNA to Stand Out
Charlotte Weir discussed the importance of first impressions and workplace culture in a Fetch dvm360 Conference presentation.
A veterinary practice's unique identity, or "DNA", is what sets it apart from others, according to Weir. This includes its culture, values, team interactions, services, and client experiences.
Every practice has its own unique DNA, its own unique identity—its own culture, the values, the way your team interacts, the services you offer, client experiences you create.
Weir emphasized the significance of a practice's DNA in making a strong first impression and empowering staff.
Author's summary: Weir discusses practice DNA at Fetch dvm360 Conference.