Michele Atterbury, a resident of the De Beauvoir Estate in Hackney, has been without hot water and heating for over a month.
"It has been very stressful trying to keep myself clean and warm. I haven’t been able to have a proper wash because there’s no hot water. I’ve had to boil the kettle and fill the sink for a flannel wash, which means I can only wash myself once a day in the morning to control the cost of running it."
Atterbury has been forced to take drastic measures, including boiling the kettle multiple times a day to wash dishes and clean surfaces, and using an electric blanket to keep warm.
Author's summary: Woman struggles with no hot water for a month.